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Korean AI·Digital Healthcare Technology Company

Samsung Medical Centre, a leading innovator in Korea’s healthcare sector

Samsung

Samsung Medical Center (SMC) is one of Korea’s most renowned hospitals committed to excellence in providing the highest quality, compassionate care and service to patients with 2,000 beds, 1,400 physicians, and 3,100 nurses. Since its opening in 1991, it has been leading the innovation of the healthcare sector by advocating a high-tech intelligent hospital, and now it has the highest grade in three areas (INFRAM, DIAM, EMARM) of HIMSS as the best smart hospital in Korea.

Product profile
Samsung Medical Center has initiated Digital Transformation (DX) to eliminate inefficiencies in the hospital and create an environment where medical staff can provide the best treatment to patients. As part of this digital transformation, Samsung Medical Center defines the concept of DX strategy as ‘Connect & Thru’, and is trying to realize differentiated patient services.

In particular, Samsung Medical Center developed the I.R.O Platform, which consists of Hardware (Product) and Software (System). Trends and needs were analyzed in five categories: eCare Robots, Special Specimen Robots, Multipurpose Bulk Delivery Robots, Service Delivery Robots, and Guide & Sanitization Robot, along with a Connected Command Center which operates all these robots.

The business model is subdivided from consulting to platform and tool sales according to the current status of institutions that want to introduce the DX model at Samsung Medical Center.

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