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Mayo Clinic: Best U.S. hospital has unique model of care

Patients from more than 150 countries travel to Mayo Clinic for treatment

Mayo Clinic is the world’s largest integrated, not-for-profit medical group practice. Newsweek magazine ranks Mayo Clinic as the best hospital in the world. Additionally, U.S. News & World Report has ranked it No. 1 in more specialties than any other hospital in the U.S. for seven consecutive years. Mayo Clinic has locations in Rochester, Minnesota, Phoenix, Arizona and Jacksonville, Florida in the United States and a speciality clinic in London, England.

What sets Mayo Clinic apart from other hospitals is Mayo Clinic’s Model of Care. Dr. Mohamad Bydon, Professor of Neurosurgery at Mayo Clinic and Executive Medical Director for Europe, the Middle East, India, Africa and International Academic Affairs, describes the Mayo Clinic Model of Care as “a set of principles that have guided our organization since its earliest days. They are the reason patients come to Mayo. Many healthcare facilities offer high-quality care, but these principles set Mayo Clinic apart.”

Dr. Mohamad Bydon, Professor of Neurosurgery at Mayo Clinic and Executive Medical Director for Europe, the Middle East, India, Africa and International Academic Affairs.

The Mayo Clinic Model of Care
The Mayo Clinic Model of Care is defined by high-quality, compassionate medical care delivered in a multispecialty, integrated academic institution. The primary focus, meeting the needs of the patient, is accomplished by embracing the following core elements (attributes) as the practice continues to evolve.

According to Dr. Bydon: “Our team approach means that you’ll never have to search for answers alone. The Mayo Clinic team will be hand-picked according to the patient’s unique needs. It will likely include specialists within and across departments to evaluate the patient’s condition from fresh perspectives.”

“Plus, you and your patient’s team have access to more than 4,700 Mayo Clinic physicians and scientists on three campuses. If there’s a question, alternate ideas, and emerging research are just a phone call – or hallway – away. At Mayo Clinic, our approach leads to more answers and more happy endings for patients than anywhere else.”

Under the Mayo Clinic Model of Care, patient care begins with an unhurried examination with time to listen to the patient. From there, a physician takes personal responsibility for directing patient care over time in a partnership with the local physician. Collegial, cooperative staff teamwork with multispecialty integration is utilized, and a team of specialists is available and appropriately used.

Mayo Clinic believes in the highest-quality patient care provided with compassion and trust, respect for the patient, family and the patient’s local physician. A decisive diagnosis and treatment can be determined through a comprehensive, timely and efficient assessment.

The right answers
Effective treatment depends on getting the right diagnosis as soon as possible.

Dr. Bydon explains: “Our specialists have a long history of recognizing and treating complex medical problems that go undiagnosed elsewhere. Uncommon conditions are simply common at Mayo.”

“We also understand that when it comes to your patient’s health, you and your patient are an expert, too. As a valuable part of your healthcare team, you’re encouraged to share your story and ask questions.”

Safe, efficient care – all in one place
You won’t wait weeks or even days for answers. If your patient has a test in the morning, your patient’s doctor will have the results that afternoon. In fact, most initial visits to Mayo Clinic take less than a week.

That doesn’t mean we rush care. Specialist appointments at Mayo Clinic are actually longer than average. The professionals on the care team will take the time they need to sit down and really talk with the patient. Thorough, thoughtful and comprehensive evaluations and consultations are built right into the patient itinerary.

We ensure every patient gets the personalized attention and individual care needed – so they can heal faster and return to the activities and people they love most.

Referring physicians
Mayo Clinic is committed to collaborating with referring physicians, medical institutions, and medical licensure boards. Every year, patients from more than 150 countries travel to Mayo Clinic for care. International patients receive timely diagnoses and specialty care in a place designed to feel a little more like home.

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