NewYork-Presbyterian: Providing a direct connection to first-class medical care

When most people hear the term “GPS” – they might think of a ‘global positioning system’ that directs them to their desired destination. It is fitting, then, that GPS also stands for the Global Patient Services programme at NewYork-Presbyterian (NYP), which assists patients and their families throughout the Middle East and
around the world to make it their destination – for state-of-the-art medical care and the best in patient experience.

NewYork-Presbyterian is the only academic medical centre in the United States affiliated with two world-class medical schools, Weill Cornell Medicine and Columbia University Vagelos College of Physicians and Surgeons.

Its longstanding reputation for clinical excellence has put the hospital at the forefront in terms of medical education, groundbreaking research, and patient-centric treatment.

Global Services Program: 24/7 ‘concierge” service’ – for when it matters most

Each year, more than 5,000 international patients travel to NewYork-Presbyterian with assistance from its Global Services Program, which gives them access to the hospital’s world-renowned Columbia University and Weill Cornell Medicine physicians.

NYP has a long history of caring for patients in the Middle East and North Africa, and our regional ‘ambassadors’ collaborate closely with local governments and private institutions in those regions to provide access to our services and making the entire process a smooth one for patients. Our GPS team of multilingual professionals is dedicated to assisting families, 24 hours a day, 7 days a week, to help manage the complex logistics involved in planning for care far from home, including:

• scheduling physician visits and clinical appointments
• escorting patients to appointments
• explaining and interpreting medical information, instructions, and procedures
• facilitating communication between physicians, administrators and patients
• organizing global air ambulance, ground ambulance, or other emergency transport services for critically ill patients
• helping to arrange for hotels or furnished apartments, including NYP’s on-site facilities
• assisting families in understanding the cost of care

Innovative treatments in these specialties and others:

• Cancer Care: NYP is home to two major cancer centres – the National Cancer Institute-designated Herbert Irving Comprehensive Cancer Center at Columbia, and the Weill Cornell Medicine Meyer Cancer Center at NewYork-Presbyterian. Patients benefit from the latest anti-cancer drugs, targeted therapies, advanced radiation therapies, and emerging minimally-invasive surgical procedures.
• Cardiology: NYP is renowned for its latest interventional therapies and pioneering cardiac surgery techniques, including heart transplants. NewYork-Presbyte- rian is one of the leading centres in the United States for innovative treatment of
  adult heart conditions and for paediatric cardiology.
• Neurosciences: NYP continues to make clinical advances for conditions such as glioblastoma and complex epilepsy, as well as offering new applications for high- intensity-focused ultrasound for neurological conditions.
• Orthopaedics: NYP treats patients of all ages, from newborns to older adults, for virtually every type of orthopaedic injury, disease, or disorder to relieve symptoms and restore comfort, function, and mobility.
• Paediatrics: For more than a decade, NewYork-Presbyterian has been at the forefront of more paediatric treatments than any other New York City metropolitan area.