Many hospitals have had to take extreme measures to manage patient surges during the COVID-19 crisis. Extra capacity has been created through pop-up bed locations by re-appropriating existing hospital space like operating theatres and meeting rooms, or by extending facilities beyond the hospital to convention centres, arenas and hotels.
Communication is the foundation of patient triage and care. Without effective communication, patients cannot be moved quickly and safely through a hospital. Yet, with an infectious virus like COVID-19, the simple act of communicating using conventional tools can put care providers and patients at risk whilst potentially creating bottlenecks.
Communication
Care team members can reduce their risk of contamination by using the hands-free, voice-controlled Vocera® Badge or Vocera Smartbadge. These wearable devices provide clear, secure communication underneath even the most restrictive PPE.
For hospital leaders, the challenge of drastic change has been compounded by the speed and scale at which it is happening. Designing new communication workflows takes people and additional resources, all of which are extremely stretched as hospitals cope with patient surges, potential second waves and restarting elective procedures.
We want you to know that you’re not alone in tackling these issues. At Vocera, our teams of clinical executives, informaticists and technology service experts can help relieve you of the burden of ensuring staff can communicate with each other and with patients easily and safely.
Our clinical team can perform gap assessments remotely, with respect for your limited time and without disrupting your work. We can develop and remotely execute a customised plan and offer guidance for urgent group communication, such as mobilising infection control and COVID-19 response teams.
Strategies and resources
• Discover more strategies and resources to overcome the challenges of communicating in a pandemic on our COVID-19 hub: www.vocera.com/covid .
• To speak with one of our experts about Vocera solutions or to request a demo, email: salesweb@vocera.com or call us on 0800 652 8773.
