Great Ormond Street Hospital for Children (GOSH) in London has a bespoke telehealth service that facilitates two-way, real-time interaction between clinical experts, patients, families and other healthcare professionals around the world.
The telehealth service provides access to world leading experts in over 60 paediatric specialties and sub-specialties from the comfort of your own home. As a globally renowned children’s hospital, GOSH champions innovation and provides ground-breaking treatments for the rarest and most complex conditions.
As a pioneer of cutting-edge and innovative medical technology, GOSH works at the forefront of the field to continuously deliver the medicine of the future. As part of this, it has expanded telehealth services for the benefit of families across the globe.
Specialist integrated technology allows GOSH’s world-leading clinicians to provide a range of services including second opinions, virtual clinic appointments, multi-disciplinary team (MDT) reviews, training sessions, diagnostic and treatment planning support.
GOSH uses an MDT approach to ensure that the child is considered at the centre of everything. The MDT review means that a team including clinical consultants, specialist nurses, consultant radiologists, consultant pathologists, allied health professionals as well as social work and support services (as needed), review each child individually to share knowledge and thoughts on a child’s unique treatment pathway. This means that each child’s treatment is tailored specifically for their condition and experience.
All patients with complex conditions who are treated at GOSH will be discussed in an MDT that includes between 20- 30 clinicians. Some patients with more complex needs may have multiple MDT reviews throughout their treatment pathway at GOSH.
GOSH’s telehealth service is fully integrated into the hospital’s electronic patient record system, so consultations are captured and preserved securely and directly into each patient’s individual health record.
The telehealth technology includes encryption to ensure data protection and that all medical reports and patient records shared are securely protected. Videoconferencing systems include Zoom, Skype, WebEx, Microsoft Teams and Cisco, and all are certified and validated. All families need is a mobile device, tablet, or computer with wifi connection. GOSH was the first hospital in Europe to attain Stage 6 of both EMRAM and O-EMRAM and in September 2020 was awarded Stage 7 O-EMRAM, the first health institution in the UK to achieve this validation.
The International and Private Care team are experienced in providing support for international families who would like to make Telehealth appointments. The multilingual referral team and interpreting team are on hand to make the referral and booking process as smooth and efficient as possible. GOSH’s in-house Interpreting Team are also available to provide expert clinical translation during Telehealth appointments if needed.
“We have an established range of telehealth services that can be accessed from the comfort of homes around the world,” said Melanie Hiorns, Medical Director for International and Private Care. “Our world-class paediatric clinicians offer a range of services meaning you may only need to visit the hospital when clinically relevant.”
“At GOSH we put the ‘child first and always’,” said Trevor Clarke, Director of International and Private Care. “As a world-leading paediatric hospital, you can be reassured that your child, and the whole family, has access to the best possible treatment and care available, whether in person or through our bespoke telehealth service.”
– To find out more or book an appointment, please visit:
• www.gosh.ae/about-hospital/telehealth
• Email: Gulfoffice@gosh.nhs.uk
• Call: +971 4 3624722
